Your privacy and trust are fundamental to our relationship. Learn how we protect your information and outline our service terms.
Effective Date: January 1, 2024
The Agency Brokerage and Amal Mahendran, Sales Representative ("we," "us," or "our") are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, chat services, or real estate services in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Real Estate and Business Brokers Act (REBBA).
By using our services, you consent to the collection and use of your information as described in this policy.
We use your personal information solely for the following legitimate business purposes:
We NEVER sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited circumstances:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Under PIPEDA and Ontario privacy laws, you have the right to:
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations under REBBA (typically 6 years for real estate records), and resolve any disputes. When information is no longer needed, it is securely deleted or anonymized.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Effective Date: January 1, 2024
By accessing or using our website, chat services, or real estate services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services. These terms are governed by the laws of Ontario, Canada, and comply with the Real Estate and Business Brokers Act (REBBA).
The Agency Brokerage, through Amal Mahendran (Sales Representative), provides:
Home valuations provided through our chat service are estimates based on available market data and are for informational purposes only. These estimates are not appraisals, formal valuations, or guarantees of market value. Actual market value may vary based on property condition, market conditions, and other factors. For official valuations, consult a licensed appraiser.
Amal Mahendran is a licensed Sales Representative with The Agency Brokerage, registered under REBBA. Any real estate services provided are subject to:
When using our services, you agree to:
To the maximum extent permitted by law:
All content on our website, including text, graphics, logos, and software, is owned by The Agency Brokerage or its licensors and is protected by Canadian copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written permission.
We reserve the right to terminate or suspend access to our services at any time, with or without cause or notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
These Terms of Service are governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising from these terms or our services shall be resolved in the courts of Ontario, and you consent to the jurisdiction of such courts.
We may update these Terms of Service from time to time. We will notify you of any changes by posting the new terms on this page and updating the "Effective Date." Your continued use of our services after such changes constitutes acceptance of the new terms.
For questions about these Terms of Service, please contact:
Amal Mahendran is a licensed Sales Representative with The Agency Brokerage, which is registered with the Real Estate Council of Ontario (RECO). For information about RECO or to verify our registration, visit www.reco.on.ca or call 1-800-245-6910.